Policy

Warranty & Disclaimer

We're honest about what we cover and what we don't. No fine print surprises.

Last updated: March 2026 | 3 min read
30-Day Ride-On
7-Day Toys
Age-Safe
WA Claim
Product Warranty
Warranty coverage depends on the product. Where a manufacturer warranty exists, it is communicated at the time of sale. Baby Vibe's™ acts as a retailer and does not independently extend manufacturer warranties.

Ride-On Cars & Bikes (Battery-Operated)

30-Day Defect Warranty

Covers manufacturing defects only — from the date of purchase. Product must be functioning abnormally due to a factory fault, not physical damage or misuse.

General Toys & Accessories

7-Day Defect Warranty

Standard toys, newborn accessories, and non-electric products. If a product arrives broken or stops working due to a manufacturing fault within 7 days, we will replace or refund it.

What Is NOT Covered by Warranty
  • Physical damage caused after delivery (drops, cracks, scratches)
  • Damage from overloading (exceeding the product's weight capacity)
  • Damage from incorrect battery charging or incompatible chargers
  • Water damage or exposure to rain/moisture
  • Normal wear and tear from regular use
  • Damage from modifications or unauthorized repairs
How to Claim Warranty
  1. 1Message us on WhatsApp within the warranty period
  2. 2Share a video clearly showing the defect or malfunction
  3. 3Our team will assess and respond within 24–48 hours
  4. 4If the claim is valid, we will arrange replacement, repair, or refund
Claim Warranty on WhatsApp
Safety Disclaimer

Age-Appropriate Use

All products are intended for the age groups specified on the product or communicated at the time of purchase. Please do not allow younger children to use products meant for older age groups.

Adult Supervision Required

Ride-on vehicles, battery-operated toys, and products with small parts must always be used under adult supervision. Baby Vibe's™ is not liable for injuries resulting from unsupervised use.

Weight & Load Limits

Each ride-on vehicle has a specified weight capacity. Exceeding this limit may damage the product and pose a safety risk. Please follow the capacity guidelines shared at the time of purchase.

Charging Safety

Use only the charger provided with the product. Do not overcharge. Do not charge overnight or leave unattended. Misuse of charging can damage the battery or create a safety hazard.

General Disclaimer

Product Images

Images shared on WhatsApp, social media, or any platform are for reference only. Actual product colors and minor design elements may vary due to manufacturing batches or display differences. This does not constitute a defect.

Limitation of Liability

Baby Vibe's™ makes every effort to ensure product quality and customer satisfaction. However, we are not liable for indirect losses, personal injuries from improper use, or consequential damages beyond the value of the product purchased.